Delete your WENUP account

WENUP app, by an individual developer in Thailand

Delete it in the app

1. Open WENUP and go to Settings › Account.
2. Tap Delete account and confirm.

Deletion takes effect immediately, on iPhone and Android.

What is deleted

• Your account, nickname and profile photo
• The LINE, Google or Apple sign-ins linked to it (for Apple, we also disconnect from Apple)
• The shifts you shared with groups
• Your membership of every group — groups you own pass to the longest-standing member, or close if nobody else is in them
• All sign-in sessions

What is not deleted

• The calendar on your phone — shifts, notes and settings live on your phone and were never in your account. Deleting the app deletes them.
• Pro — it belongs to your Apple ID or Google Play account, not your groups account, so it keeps working and can be restored as usual. To end a subscription, cancel it in the store.
• The names of groups that still have other members (they belong to those members)
• Purchase history the stores and our subscription-management provider must keep by law

Deleted data can remain in our database provider's backups for up to 7 days, and is then removed too.

Can't open the app?

Install WENUP on any phone, sign in the same way as before (LINE, Google or Apple) and delete the account with the steps above. Signing in proves the account is yours.

If you can no longer sign in that way, email support@wenup.app. We'll ask for details to confirm the account is yours before deleting it — a nickname or group name alone isn't enough, since your group knows those. Once confirmed, we delete it within 30 days.